37 testimonials found - Page 1 of 4
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I have known Michael since 2007. He looked after and then sold my property in Mosman. Infinity Properties are currently managing my house in Cremorne. I have never been let down or disappointed with the service provided. In fact, it has been excellent. I would have no hesitation to use IPA in the future or recommend them to my friends.

Andrzej B 04/02/2016

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Michael I wanted to drop you an email to thank you for the lovely Christmas party you & your friendly team, organised for us. I think it was a wonderful gesture to say thank you & for considering us the landlords/ clients in showing your appreciation in having you manage our property.

It's much appreciated by us & myself as a landlord because not all property agents do this. So I want to say

Thankyou for an enjoyable night with great food too.! Merry Christmas & all the best in the coming year.
Regards Tina Vasile

09/12/2015

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My name is Norman and I am a client of Infinity Property. I would like to say in all the years Infinity Property have looked after my property, Kimiko Inagaki, SPM Administrator has always been very professional in dealing with my needs and concerns.

Her very cheerful and pleasant manner has given me huge confidence in her ability and she has proven herself to be someone who is very valued within the company and is a huge asset to her clients of which I am one.

Norman B 01/09/2015

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I have chosen Michael to manage my property for over a year now, because my previous agent did not manage well enough. The reason I give him and his team full mark is: - He is very detail and issues that my previous agent did not pick up or do, he told me straight away and gave valuable advise. - His team always keep you inform and always follow up on all repairs until is done. - Michael does a very good job in keeping me inform about market rental value. So as a owner, I am very happy for his team to look after me and my property for many years to come. - I have also highly recommended his services to my friends, and they are also very please about their property being managed by Infinity. - Michael is very honest, approachable and up front. He will call you to discuss personally. Not many owners will call you themselves, my previous agent didn't. If I do have questions regarding my property, I drop him a line and he get back to me with a call. To Michael and your team - Your company deserve a big mention for doing such a great job! Keep it up! I am sure people appreciate your effort.

Thomas Chan 05/05/2015

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I decided to transfer my apartment over to Infinity Property Agents due to their overall professionalism of Michael and the Infinity team.  The apartment was being managed by another local Agent previously but they didn’t have timely follow up and I was beginning to lose my patience.

Michael is always willing to address any of my questions and concerns and his straight forward communication makes me feel at ease.  I would highly recommend Infinity to anyone considering a fresh approach to property management.

Swan Lee 27/11/2014

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I recently engaged the services of Infinity Property Agents to manage my apartment in Erskineville.

I found out about Infinity from an internet search. I’ve been very impressed with the professional manner in which Michael and his team conducted taking over the management. The entire process from the initial conversation with Michael was dealt with in an efficient manner.

As this is the first time I’ve been a landlord I didn’t really know what to expect. But every contact I have had with every single person in the Infinity office I have been made to feel like a VIP. I only have a one bedroom apartment yet I'm always made to feel like I am their number one customer.

There is no doubt I made the right choice in choosing Infinity for property management as my apartment could not be in better hands.

Michael G 11/09/2014

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We recently purchased a property in Mosman through Infinity Property Agents. Michael and the team made the process simple and ensured everything was processed smoothly.

We've been managing our investment properties ourselves up to this point in time but have decided to give an opportunity to take over the management of the Mosman property. I'm looking forward to handing over the reigns to Infinity and see how they perform.

Geoff F 11/08/2014

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I would like to thank you for making the purchase of my North Sydney apartment such a smooth process and trouble free. Through your recommendation I've bought a good solid investment that has already gained in value.

I've been very impressed by the high level of communication from you and the entire Infinity property team. They have ket me up to date about my apartment through the regular reports and emails. Even though I live in China, it doesn't make me feel like I'm so far away.

Warmest regards & best wishes for the future,

Vicky Xu - Landlord

Vicky Xu 21/07/2014

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In early March when I decided to rent a place closer to my Yoga Studio in Mosman, I took a deep sigh and thought “what a pain – this will be a long and tedious process; checking out places, filling in applications, waiting on phone calls from real estate people who  take ages to return calls and when they do are often unpleasant! 

How wrong I was!  From the very first phone call I was impressed by the Infinity Property Agents.  I met with Tricia Lum, a Sales and Leasing Consultant and from the first viewing of the property to all of the subsequent processes until I settled in, everything was streamlined and easy! Tricia is the consummate professional – intelligent, communicative, warm and personable.  Her attention to detail is meticulous and one can relax knowing that what she says she will do, ‘she will’.  The back-up is superb  - along the way I also had dealings with Alex and Jack and they too were very efficient and pleasant to deal with.

I have no hesitation in recommending the Infinity Property Agents and Tricia Lum in particular if you are looking for first class customer service in the property sector. This is the new breed of Real Estate Agents – no phoney ‘real estate’ lingo, lies and broken promises - just smart, real people who treat you with respect, listen to what it is you want and deliver.

Derynthia Boyd
Yoga Teacher/Owner
Yoga 50+
29/05/2014

Derynthia Boyd 30/05/2014

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I thought I would take the time to repeat my comments to you in writing.

As you know I've been very happy with the management services provided by Infinity Property Agents. You never take short cuts and it's the small details which really add up over time.

My friends' Agent doesn't provide them with the photographic report at the inspections, so I recommended them to change over to Infinity. As you handled everything, they found it really easy to change their property over and now also like the use of photos in the reports, as it gives them an accurate picture of the codition of their property.

Michael Kwok - Landlord
Chatswood

Michael Kwok 11/04/2014

37 testimonials found - Page 1 of 4
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